Members can make reservations, view days previously reserved, and change scheduled times via the Boat Club App. If there are any changes you must make them in the app and if within 24 hours you must text or call to confirm with an Elevated employee.
Reservations for use of Watercraft are made based on a rolling reservation system. A member may reserve a maximum of four reservation periods either half day or full day (both count as one reservation) during a rolling 32-day period.
When a Member uses one of the reserved reservation periods, the Member may immediately schedule another reservation, so long as the Member never has more than four confirmed reservations on the schedule at one time.
An additional reservation beyond the maximum four reservation periods may be made based on availability and approval by Company no more than 24-hours in advance. Members can also utilize the waitlist to be notified if a reservation becomes available.
Company reserves the right to refuse any changes to scheduled reservations made within 24 hours of the scheduled time. Last minute changes for both launch and return times must be confirmed with a company employee. Company reserves the right to refuse any reservations made on less than 48-hour notice.
Member shall be present at all times during the reservation period. Member agrees to arrive punctually at the beginning and the end of each reservation period. In the event that a Member is more than thirty (30) minutes late to a reservation, said reservation shall be automatically cancelled unless otherwise agreed to between Member and Company. If a member is late or does not confirm a change to their start time at least 24 hours in advanced they will be charged $50 per 15 minutes they are late. If you do not return at your scheduled return time you will be subject to a $50 late fee per 15 minutes you are past your scheduled return time. Return time changes must be confirmed prior to your reservation.
Late charges shall not apply in the event that the cause of Member being late is a malfunction of the Watercraft which prohibits Member from returning on time so long as Member has complied with all terms and conditions of this Agreement.
If you cancel a reservation within 24 hours of the scheduled launch time you are subject to a $50 cancellation fee.
Please cancel reservations you aren’t going to use in a timely manner to allow other members to book.
To ensure equal access to all Members, no Member may reserve more than one reservation period during weekends or holidays. Weekends are defined as Saturday and Sunday. Holidays include Memorial Day, Father’s Day, Independence Day, Labor Day, plus the two days immediately before and the two days immediately after the Holiday.
You may have up to two weekend days booked at a time but not consecutively.
Company shall make reasonable efforts to equitably allocate reservations among members during high volume periods so that each member has similar access to watercraft.
Not withstanding the foregoing, Member understands and agrees that Company may reserve specific times for Company purposes at Company’s discretion (i.e. – demos to potential new members, employee appreciation days, etc.).